Payment
Your credit card payment will reflect payable to:
Cricket Studio
107 East Charleston Blvd., Studio 203
Las Vegas, NV 89104
close window
Returns
Guaranteed, if you are not satified with your purchase, please give us a chance to make it right for you. If your print has a defect, you may return your print within 30 days of shipping, for the same product. Be careful when you make your selections, that you are ordering the correct print.
Mail returns to:
Cricket Studio - Returns
107 East Charleston Blvd., Studio 203
Las Vegas, NV 89104
Contact: returns@cricketstudio.com
Customer service calls: (702)366-9077
close window
Shipping and Handling
Your order will be shipped via FedEx™ Ground, which is a 2 to 7 day delivery to most domestic destinations, insured with delivery and tracking confirmation.
A flat rate of $10.00 USD will be charged for purchases under $40.00 USD, Domestic shipping (in the United States) will be free for orders over $80.00.
close window
Privacy Policy/Privacy Information
What Information Do We Collect and How Do We Use It?
When you place an order, we ask you to provide information to complete your order by filling out and submitting an online form. This information includes your name, telephone numbers, mailing address, e-mail address and credit card information. All information regarding our online customers is stored on a highly secured server that is not accessible through the Internet.
To continuously assess the value of our online shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level. Cricket Studio has a strong history of providing excellent customer service and our goal is to continue this tradition online. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you do not want when shopping with us through CricketStudio.com.
With your permission, from time to time, we may notify you of special offers and/or send you online information that may be of interest to you based on information you have given us and on your buying history at Cricket Studio.
close window
Conditions of Use
Payment Options
For online purchases, we gladly accept Visa, MasterCard.
ETA and Shipping Time
Delivery time is based on: a) time required to process the order and b) time used by carrier to deliver the package.
Non-Delivered Orders Should a package be refused or returned to us unopened, the customer shall be charged a restocking fee of 15% of the order amount and/ or pay shipping cost to re-ship the order.
Backorders and Substitutions
We strive for a 100% in stock inventory, but occasionally we may temporarily be out of an item. If an item in a food unit is out of stock, we will substitute with another item of equal or greater value. Backorders will be shipped within the time noted on your invoice.
Freight Damage
Every effort has been made to ensure that your order will arrive safely after it leaves us. Please check your shipment thoroughly upon receipt for any damage. Any visual carton damage or breakage observed must be noted on the delivery receipt as "Damaged Package(s)" before signing. Make all claims directly with the carrier. For freight truck deliveries, ask the driver for an "exception number" prior to his departure. We will make sure all damaged articles are replaced in an expedient manner. Failure to make a claim within 24 hours of receipt with carrier will result in denial of claim.
The Law
Laws regarding the sale of certain items in this catalog may vary from state to state. It is solely the responsibility of the purchaser to be aware of and to conform to your local and state laws. The person placing an order from this catalog warrants that he or she is a legal adult and is under no legal disabilities which would prohibit such a person from ordering, owning, or possessing these items under state, federal or local laws.
Catalog/Website Errors
We do our best to make sure that the photos, descriptive copy, and prices are correct, but…sometimes, despite our best efforts, we goof. In the event that does happen, we reserve the right to charge the correct price, ship the correct item, or correct the mistake. We will immediately notify you if any such correction is necessary…and we’ll honestly and sincerely say ‘We’re Sorry’.
close window